Find answers to common questions about LiveWall, our photo and video sharing solution for events.
The wall displays photos automatically as they are taken. Open it on a big screen, with a projector, or through front of house if you have a production agency, and let your guests share photos instantly with the rest of the crowd.
The feed lets you and guests see photos on your smartphones - a bit like social media, but LiveWall is private to you and your guests - and with no ads or distractions.
The upload page lets guests upload photos to your wall from their smartphones or laptops, but offers no way to see any of the photos - like a bank's deposit box, but for photos.
Yes, LiveWall provides a camera that runs in the browser on all modern smartphones and tablets. There is no need to download and install an app.
Yes, it is possible to upload from the camera roll, use the built-in camera on the smart phone, or any other camera app. You can also turn this off, if you want to ensure only fresh snaps taken with the LiveWall Camera (but most of our users prefer to let guests use their own apps and also upload photos after the event is over).
Yes, with LiveWall Plus or Premium you can download all your photos and videos one by one, or everyone in one go as a ZIP file. You can also let guests download any files they see in the feed. We store the original high-resolution photos and videos (exactly as uploaded) so all media retain its original quality.
You can choose to do so! Share the feed to allow anyone to follow your event from their smartphone. You can also share the download link to the ZIP file after the event to let everyone download the high-resolution photos.
LiveWall is private, and only those you share your private links with can see your photos. With LiveWall Plus you can password protect your wall. With LiveWall Premium you can also enable end-to-end encryption which protects your photos with industry grade encryption so that nobody (not even we if we wanted to) can see your photos.
Yes, LiveWall Premium supports videos of up to 10 minutes length.
Many of our users use just the feed, or even LiveWall entirely as a convenient way to collect photos from many different people with the upload page.
Nope - you can disable the feed if you want, or keep it just for yourself. You control if guests can see it or not.
LiveWall Free lets you easily test and see if LiveWall is right for you, or run spontaneous events. We'll keep your wall and photos for 24 hours, or one week if you register with your email address. You may upload a reasonable amount of photos, currently that limit is set to 10 for temporary walls and 50 when you register with an email address. There are usage limits to prevent abuse.
LiveWall Plus is a paid upgrade with more options and features. It is not a subscription, only a one-time fee per wall you choose to upgrade. In short, you can upload as many photos as you want, and we'll keep them safe for a full year.
LiveWall Premium is a paid upgrade with even more options and features. You can upload videos of up to 10 minutes length, and you can enable industry-grade end-to-end encryption to protect your content.
Yes, you can protect your wall with a password if you purchase LiveWall Plus or LiveWall Premium. This will require anyone accessing your feed or wall to enter the password before they can see the photos.
If you enable end-to-end encryption with LiveWall Premium, your browser will create a keyring and protect it with a passphrase. The passphrase is stored in your browsers local storage, and never sent to us. The public part of the keyring will be distributed to anyone uploading or snapping photos, so that the photos can be encrypted or their devices. When the photos reach your device, which has the private key and the passphrase, they can be decrypted and displayed.
If you enable end-to-end encryption and forget the passphrase, your photos will be lost. We will not be able to recover them, and you will not be able to decrypt them. We recommend that you write down the passphrase and keep it in a secure location, or use a password manager to store it.
If you set a password on your wall, we require the user to provide that password to access the photos. You can change or remove the password at any time. If you enable End-to-end-encryption, you add another layer of cryptographic security on top of the encryption we already apply for transport and storage in LiveWall. If you lose the passphrase for E2EE, your photos will be unrecoverable. Use E2EE for truly sensitive data, and password protected walls for everyday use.
By upgrading to LiveWall Premium you can enable our automatic safety filter, which protects you from embarassing moments as Not Safe for Work photos are automatically rejected. You can also enable manual moderation, so that you or people you designate have to approve every photo before they are shown on the wall or shared with guests.
You have options to choose from, and that is great! LiveWall came about as an experiment on designing Green Software (see below). We're using the best of modern cloud technologies, which means we can operate with very little (or no) overhead, and therefore offer LiveWall at a very competitive price. We try to make it user friendly and fun, and believe the market is a big ocean where many boats can sail. If you find LiveWall is a great match for you, we're happy to have you on board! Plus, we take privacy and security very seriously. Your data is protected by Norwegian Privacy Laws which are among the strictest in the world. We're the only provider that offers end-to-end encryption - which means neither we nor anyone else can see what you share.
LiveWall is designed to be as environmentally friendly as possible, in accordance with guidelines from the Green Software Foundation. We're using the most environmentally friendly data centers in the world, offload processing to the smartphones where photos are taken, limit network traffic to the absolute minimum, and the server side of the solution is designed to Scale To Zero, which means it does not emit carbon at all when not in use.
We are not training AI models, and will not grant anyone access to your photos or videos. Our site rejects all well-behaving crawlers from accessing user content, so your content will not be discoverable by those big spiders that feed the giant AI monsters. To be completely sure a leaked link does not feed the evil bots, protect your wall with a password or End-to-End Encryption.
You can invite your friends, share your links, gather photos and let anyone enjoy them. So yes, it may look like social media, but LiveWall is different. First, we're not trying to build anything like social media, just a nice and easy way to gather and share photos and videos. Secondly, no content is discoverable unless you have been given a private link to it. Think of it as a private chat, run by a company that respects your privacy and does not track you or any of the users.
We want to make it very easy to collect and share photos and videos, so we're using secret links instead of user accounts by default. This means you can start testing and using LiveWall without the hassle of creating an account, and you can share the link with anyone you want to join. When you register or purchase Premium, we will create a user account for you, and you can log in to manage your walls and account details. We will send One-Time-Passwords to your email address, so you can log in to your account.
Yes, OTPs are both secure and easy to use. However, they depend on the security of your email provider. We recommend that you use a secure and trusted email provider, have a strong and unique password, don't reuse the same password for other sites, and that you protect your email account with multi-factor authentication. Your LiveWall account and content is only as secure as your email account.
We are enforcing reasonable use limits on LiveWall Free. For Plus and Premium, we have not set any hard limits. It will work for events with hundreds of guests and thousands of photos. With LiveWall Premium you can upload up to 2 hours of video (each video can be up to 10 minutes long).If you run events where you expect more than 500 people sharing photos and accessing the feed, please reach out in advance so we can find a solution that works for both of us. We're a small company, and there is real cost for us for every user and photo. Contact us on hello@livewall.no.
We've designed LiveWall to support photos up to 75 megapixels. This allows you to upload max resolution from most top-model smartphones and most professional cameras. If you shoot in higher resolution and upload from a Mac or a PC, you should downsample the photos before uploading to LiveWall, this gives you full control of the processing and JPEG compression. On smartphones LiveWall will automatically downsample to 48MP if the photo is larger to ensure reasonable transfer times, data usage, and our servers health. The maximum file size for photos is 100MB.
We've designed LiveWall Premium to support videos of up to 10 minutes length and up to 4K (4096x2160) resolution. The maximum file size for videos is 1GB. When testing with LiveWall Free you can upload up to 10 videos of up to 2 minutes to test the product, with a file size limit of 100MB. With LiveWall Premium you can upload up to a total of 2 hours of video.
We have storage servers all across the globe connected to the world's fastest internet backbone. Upload speeds will therefore only be limited by your mobile or wifi connection. LiveWall uploads multiple photos and videos at the same time to make sharing photos as fast and effortless as at all possible.
You and your guests can upload photos to your event for 90 days after the event has started. This should give you ample time co collect photos also after the event - some folks may need some time to curate and choose what they want to share.
The Terms of Service says 'Your content will be stored for one year from the start of your event'. We understand you need time to plan an event, and may need to distribute QR codes and links to your guests in good time before your event. You can therefore buy Premium in good time before your event. We assume your event has started when the wall has more than 100 photos, and will keep your photos for one year from that point. You can see the event start date on your User Profile page (after login). This could take a days, weeks, months, or even years. You decide. (We recommend you turn off the Camera and Upload until a reasonable time close to your event, but many like to encourage guests to upload preparation photos too!)
If we see that you have not downloaded your photos, we will send you a reminder email in good time. You can save that ZIP file in Dropbox, OneDrive, Google Drive or on any antiquated storage device and drive it to your grandmother's to keep it safe. If you prefer that we keep it safe for another year, we offer both a one-time-purchase and a subscription to keep your data safe and accessible.
Some of our users have asked us to make sure their photos are safely stored after their event. We therefore offer a one-time payment of $ 79.95 to keep all your high-resolution photos safely stored for more than a decade. We'll use the best cloud technology in the industry to make sure your memories are safe for a very, very long time, with zero-hassle for you. (PS! A LiveWall filled with curated photos with the Archive option added is a great gift for big days and celebrations.)
FTP is a protocol for transferring files between a client and a server. It is a simple and efficient way to transfer many files, and you can find client applications on both Mac and PC, for instance FileZilla, Cyberduck, or WinSCP. You can also use FTP from the command line using the 'sftp' command. LiveWall Premium supports SFTP which allows some professional cameras to upload directly to LiveWall without the need for a computer. It also allows you to easily upload a large amount of files to your wall, or download them again after your event. To use FTP, you need to create a password in the LiveWall settings, and connect via SFTP on port 22 to ftp.livewall.no. (FTP will become available in April 2025.)
Zapier is a tool that allows you to connect your LiveWall to other tools you use. For instance, you can send content from LiveWall to Hootsuite or Buffer to make it easy to share content on social media. You could create an entry in a Google or Excel sheet every time a guest uploads. Or you could connect LiveWall to your Google, Dropbox, OneDrive, or to any storage service that supports Zapier to automatically download any file sent to LiveWall. Only creativity will stop you, and Zapier is just about the coolest tool out there for making stuff happen across the web. Zapier integration is available for LiveWall Premium users and you can start configuring it from the LiveWall settings. (Zapier will become available in April 2025.)
We're using Microsoft's cloud infrastructure, Azure, to run LiveWall and store your data. We're operating storage servers in the US, UK, Germany, Sweden, UAE, Singapore, Brazil, South Africa, and Australia. We're selecting the best storage location for you based on your current location when you create a wall. We store three copies of all content to prevent any single point of failure. You can read all about our storage system in our blog
LiveWall is freshly grown software. Completely organic, vegan some days with occassional BBQ's other days, and made with 💖 in Norway 🇳🇴 and Switzerland 🇨ðŸ‡. We're really enthusiastic about photography, and our contribution is software for photographers. We hope people take more photos and share the really good ones with the world. Startups are so hyped these days; we're more of a lifestyle business - some folks trying to make a living by making good software products and making it available to the world at reasonable prices.
If for any reason you are not happy or end up not using LiveWall, we offer a 30-day no questions asked money back guarantee. Please sign up and test the free trial before you make a purchase - this lets you see all the options and features we offer (although you can't enable all of them), and helps you make an informed purchase (refunds cost us money in transaction fees).
Help us spread the word about LiveWall: Upload 12+ photos. Share LiveWall with minimum one friend and write some inspiring words on social media + tag us and/or share the livewall.no link. Instagram,TikTok, LinkedIn, Facebook, Reddit, Quora, YouTube, Bluesky are all great Social channels. Take a screenshot of your post and we will DM you a coupon code for a free upgrade.
When you know LiveWall is right for you, you can safely make your purchase, even well in advance of your event. This gives you time to print QR codes, distribute links to guests and be prepared, even practice using it. LiveWall will consider your event started when you have uploaded 100 photos, so it does not matter if your event is many months away when you make the purchase. You could also buy it a minute before your event starts, if that is your cup of tea.
